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CUSTOMER SERVICE MANAGER Job - Compass Group, North America (cocoa, FL)

A Fresh Approach to Great Results. Job Description: This is a Great Opportunity to become a leader in a great company and growingSector: of Compass Group, Canteen Vending Services. As a Customer Service Manager, you will supervise and coordinate activities of route servicepersons to assure the highest standard of customer service by performing the following duties: Responsibilities: Responsible for the growth of our vending business. Responsible for communication to and retention of client accounts. Visit accounts and clients to maintain good relations and react to any comments, suggestions or concerns for the purpose of account retention; actively pursue pricing goals. Review route reports to ensure integrity, control spoilage rates, monitor and control labor costs; ensure quality, cleanliness, merchandising, customer service and company policies and programs are maintained. Schedule and modify route structure to improve productivity and control overtime compensation. Two year College degree preferred or the equivalent combination of education and experience. Ability to calculate interest, commissions and pricing. Experience in a route based business preferred Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Great People. Great Service. Great Results. At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If youre looking for a career where you set the standard for personal advancement, then Compass Group North America is for you Working together, we will continue to experience success as the industrys best.Achieving leadership in the foodservice industry Source:

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