Brevard - Personal Banker - Indialantic Banking Center - Mel - Bank of America (Melbourne, FL)
Title:
Brevard - Personal Banker - Indialantic Banking Center - Melbourne, FL Routinely work with consumer customers and small business clients to build and deepen relationships by uncovering financial needs and recommending and selling the best products, services and solutions to meet those needs Responding to customer inquiries and concerns and creating customized solutions Recognizing and referring cross-sell opportunities.
Monitor and track daily/weekly sales activitie Obtaining referrals from customers Meeting and exceeding consumer and small business client goals with the utmost of accuracy and highest ethical standards Partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals Ensuring the customer-s needs are met by partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals (e.
g.
customer-s banking, small business, mortgage and investment needs) Execute sales and service tactics, activities and processes, as appropriate Leveraging available resources and technologies to optimize the customer experience and serve our customers with operational excellence and accuracy Proactively managing risk in every business, product, and service transaction leveraging available tools Availability to work weekends and/or extended hours as required to run the business Required Skills:
Minimum of one year of customer service experience Applies strong critical thinking and problem solving skills to meet customers needs.
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements Excellent oral and written communication skills with strong influencing skills Pass personal banker pre-employment assessment Desired Skills:
Demonstrated leadership and assertiveness Bilingual (fluent verbal and written) skillsRS-Banking Center Sales Organization:
603899-RETAIL BANKING AND DISTRIBUTION Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Brevard - Personal Banker - Indialantic Banking Center - Melbourne, FL Routinely work with consumer customers and small business clients to build and deepen relationships by uncovering financial needs and recommending and selling the best products, services and solutions to meet those needs Responding to customer inquiries and concerns and creating customized solutions Recognizing and referring cross-sell opportunities.
Monitor and track daily/weekly sales activitie Obtaining referrals from customers Meeting and exceeding consumer and small business client goals with the utmost of accuracy and highest ethical standards Partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals Ensuring the customer-s needs are met by partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals (e.
g.
customer-s banking, small business, mortgage and investment needs) Execute sales and service tactics, activities and processes, as appropriate Leveraging available resources and technologies to optimize the customer experience and serve our customers with operational excellence and accuracy Proactively managing risk in every business, product, and service transaction leveraging available tools Availability to work weekends and/or extended hours as required to run the business Required Skills:
Minimum of one year of customer service experience Applies strong critical thinking and problem solving skills to meet customers needs.
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements Excellent oral and written communication skills with strong influencing skills Pass personal banker pre-employment assessment Desired Skills:
Demonstrated leadership and assertiveness Bilingual (fluent verbal and written) skillsRS-Banking Center Sales Organization:
603899-RETAIL BANKING AND DISTRIBUTION Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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