Child protective investigator
Company Name:
MyFlorida
60070 4501 Agency Name: Children and Families
Description:
Working Title: CHILD PROTECTIVE INVESTIGATOR
Broadband/Class Code: 21-1099-03
Position Number: 60070 1
Annual Salary Range: $39,600.00
Announcement Type: Open Competitive
City: ROCKLEDGE
Facility: Rockledge and Palm Bay
Pay Grade/ Pay Band: BB007
Closing Date: 11/7/2014
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
OCCUPATION PROFILE
JOB FAMILY: COMMUNITY AND SOCIAL SERVICES
OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK
OCCUPATION: COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER
21-1099
DESCRIPTION
This is work performing in all community, public health and social service specialist occupations not listed separately.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
EXAMPLES OF WORK
WHEN SECONDS COUNTA CHILD CANNOT WAIT
Children in crisis need quick action from strong, compassionate individuals dedicated to ensuring their safety. This demanding and challenging career could be your opportunity to speak for those with no voice and fight to help ensure the safety of those who cannot protect themselves.
If the typical 9-to-5 job is not for you, and you have a desire to help children and work with families in crisis, then consider a career as a Child Protective Investigator - Career Service with the Florida Department of Children and Families. We are looking for people who are detailed-oriented, possess good decision-making skills, and are able to thrive in a high-pressure, fast-paced environment. When seconds count, your career decision may be the critical difference in the life of a child.
This is an open, competitive, Career Service opportunity, regions may offer Other Persona Services (OPS) to applicants until the career service position is available. We have excellent benefits including affordable health insurance plans & options, liberal sick leave and annual leave policy, and, a tuition waiver program through state colleges and universities. We offer 9 holidays and 1 personal day, Florida Retirement System (FRS) Investment or FRS Pension plan and numerous pre-tax and post-tax benefit options.
Duties and
Responsibilities: This is professional work protecting children and working with families to conduct investigations of alleged abused, abandoned, neglected or exploited children.
Child Protective Investigator duties and responsibilities are as follows.
Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
Works closely with law enforcement;
Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
Engages families to understand the family's perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services;
Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe;
Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation;
Manages and modifies safety plans as necessary during the course of the investigation;
Arranges emergency placement for any child that cannot safely remain in the home;
Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
Provides written present and impending danger assessments;
Completes Risk Assessment on families investigated and explains risk score to family;
Conducts staffings required for families with risk scores that are High and Very High Risk;
Presents safety plan and impending danger assessment at case management case transfer staffing and participates in discussion as to recommended follow-up actions;
Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager;
Conducts initial/ongoing child present and impending danger assessments;
Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
Schedules and gathers information for and participates in case staffings;
Prepares appropriate reports/documentation in coordination with Children's Legal Services and provides testimony in court;
Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline;
Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;
Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
Minimum
Qualifications:
A bachelor's degree; preferred bachelor's or master's degree in social work from a college or university social work program accredited by the Council on Social Work Education. See qualifying questions for other acceptable degrees.
Must obtain Florida Child Protective Investigator certification within 12 months of hire.
Special note:
All Investigators must maintain certification as a Child Welfare Professional as a condition of employment. Information regarding certification can be found .
Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection.
Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview.
It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, applicants eligible for Veterans' Preference will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any others documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. For information on the supporting documentation required, clickhere. Applicants may also fax their supporting documentation to People First at .
IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLEFIRST SERVICE CENTER AT
Job Category: General
OCCUPATION: Community and Social Services Specialist, All Other
Major Closest City: Melbourne
Certifications: Child Protection Certification (within one year of hire)
Region/County: Circuit 18, Brevard County
EXAMPLES OF JOB CHARACTERISTICS
Provide Consultation and Advice to Others Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Making Decisions and Solving Problems Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Assisting and Caring for Others Providing assistance or personal care to others.
Establishing and Maintaining Relationships Developing constructive and cooperative working relationships with others.
Judging Qualities of Things, Services, And/or People Making judgments about or assessing the value, importance, or quality of things or people.
Communicating With Persons Outside Organization Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Analyzing Data or Information Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Monitor Processes, Material, Surroundings Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
Identifying Objects, Actions, and Events Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Social Perceptiveness Being aware of others' reactions and understanding why they react the way they do
Judgment and Decision Making Weighing the relative costs and benefits of a potential action
Speaking Talking to others to effectively convey information
Service Orientation Actively looking for ways to help people
Active Learning Working with new material or information to grasp its implications
Problem Identification Identifying the nature of problems
Identification of Key Causes Identifying the things that must be changed to achieve a goal
Solution Appraisal Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Active Listening Listening to what other people are saying and asking questions as appropriate
Learning Strategies Using multiple approaches when learning or teaching new things
Coordination Adjusting actions in relation to others' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Coordination Adjusting actions in relation to others' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Therapy and Counseling Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
Data Analysis Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating
Psychology Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Education and Training Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 09/09/02
History: 07/01/02Estimated Salary: $20 to $28 per hour based on qualifications.
MyFlorida
60070 4501 Agency Name: Children and Families
Description:
Working Title: CHILD PROTECTIVE INVESTIGATOR
Broadband/Class Code: 21-1099-03
Position Number: 60070 1
Annual Salary Range: $39,600.00
Announcement Type: Open Competitive
City: ROCKLEDGE
Facility: Rockledge and Palm Bay
Pay Grade/ Pay Band: BB007
Closing Date: 11/7/2014
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
OCCUPATION PROFILE
JOB FAMILY: COMMUNITY AND SOCIAL SERVICES
OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK
OCCUPATION: COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER
21-1099
DESCRIPTION
This is work performing in all community, public health and social service specialist occupations not listed separately.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
EXAMPLES OF WORK
WHEN SECONDS COUNTA CHILD CANNOT WAIT
Children in crisis need quick action from strong, compassionate individuals dedicated to ensuring their safety. This demanding and challenging career could be your opportunity to speak for those with no voice and fight to help ensure the safety of those who cannot protect themselves.
If the typical 9-to-5 job is not for you, and you have a desire to help children and work with families in crisis, then consider a career as a Child Protective Investigator - Career Service with the Florida Department of Children and Families. We are looking for people who are detailed-oriented, possess good decision-making skills, and are able to thrive in a high-pressure, fast-paced environment. When seconds count, your career decision may be the critical difference in the life of a child.
This is an open, competitive, Career Service opportunity, regions may offer Other Persona Services (OPS) to applicants until the career service position is available. We have excellent benefits including affordable health insurance plans & options, liberal sick leave and annual leave policy, and, a tuition waiver program through state colleges and universities. We offer 9 holidays and 1 personal day, Florida Retirement System (FRS) Investment or FRS Pension plan and numerous pre-tax and post-tax benefit options.
Duties and
Responsibilities: This is professional work protecting children and working with families to conduct investigations of alleged abused, abandoned, neglected or exploited children.
Child Protective Investigator duties and responsibilities are as follows.
Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
Works closely with law enforcement;
Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
Engages families to understand the family's perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services;
Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe;
Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation;
Manages and modifies safety plans as necessary during the course of the investigation;
Arranges emergency placement for any child that cannot safely remain in the home;
Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
Provides written present and impending danger assessments;
Completes Risk Assessment on families investigated and explains risk score to family;
Conducts staffings required for families with risk scores that are High and Very High Risk;
Presents safety plan and impending danger assessment at case management case transfer staffing and participates in discussion as to recommended follow-up actions;
Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager;
Conducts initial/ongoing child present and impending danger assessments;
Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
Schedules and gathers information for and participates in case staffings;
Prepares appropriate reports/documentation in coordination with Children's Legal Services and provides testimony in court;
Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline;
Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;
Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
Minimum
Qualifications:
A bachelor's degree; preferred bachelor's or master's degree in social work from a college or university social work program accredited by the Council on Social Work Education. See qualifying questions for other acceptable degrees.
Must obtain Florida Child Protective Investigator certification within 12 months of hire.
Special note:
All Investigators must maintain certification as a Child Welfare Professional as a condition of employment. Information regarding certification can be found .
Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection.
Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview.
It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, applicants eligible for Veterans' Preference will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any others documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. For information on the supporting documentation required, clickhere. Applicants may also fax their supporting documentation to People First at .
IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLEFIRST SERVICE CENTER AT
Job Category: General
OCCUPATION: Community and Social Services Specialist, All Other
Major Closest City: Melbourne
Certifications: Child Protection Certification (within one year of hire)
Region/County: Circuit 18, Brevard County
EXAMPLES OF JOB CHARACTERISTICS
Provide Consultation and Advice to Others Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Making Decisions and Solving Problems Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Assisting and Caring for Others Providing assistance or personal care to others.
Establishing and Maintaining Relationships Developing constructive and cooperative working relationships with others.
Judging Qualities of Things, Services, And/or People Making judgments about or assessing the value, importance, or quality of things or people.
Communicating With Persons Outside Organization Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Analyzing Data or Information Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Monitor Processes, Material, Surroundings Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
Identifying Objects, Actions, and Events Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Social Perceptiveness Being aware of others' reactions and understanding why they react the way they do
Judgment and Decision Making Weighing the relative costs and benefits of a potential action
Speaking Talking to others to effectively convey information
Service Orientation Actively looking for ways to help people
Active Learning Working with new material or information to grasp its implications
Problem Identification Identifying the nature of problems
Identification of Key Causes Identifying the things that must be changed to achieve a goal
Solution Appraisal Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Active Listening Listening to what other people are saying and asking questions as appropriate
Learning Strategies Using multiple approaches when learning or teaching new things
Coordination Adjusting actions in relation to others' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Coordination Adjusting actions in relation to others' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Therapy and Counseling Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
Data Analysis Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating
Psychology Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Education and Training Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 09/09/02
History: 07/01/02Estimated Salary: $20 to $28 per hour based on qualifications.
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